A system operating on a computing device can determine a set of location data points of the computing device during progress of a transport service, and can transmit the set of location data points to a network service. The system can transmit, to the network service, a message indicating that the transport service has been completed. The system determines whether a predetermined duration of time has elapsed since transmitting the message indicating that the transport service has been completed, during which a predefined message has not been received by the application from the network service. The predefined message is associated with a confirmation that the transport service has been processed by the network service. If the predetermined duration of time has elapsed during which the predefined message has not been received, the system displays first content as opposed to second content on the computing device.