• Patent Title: Systems and methods for real-time user engagement and interactions
  • Application No.: US16138616
    Application Date: 2018-09-21
  • Publication No.: US10455354B2
    Publication Date: 2019-10-22
  • Inventor: Peng Hu
  • Applicant: Peng Hu
  • Main IPC: H04W4/021
  • IPC: H04W4/021 H04W4/33 H04W4/024
Systems and methods for real-time user engagement and interactions
Abstract:
Systems and methods for real-time user engagement, interactions, and management for various events. A beacon device, either a standalone beacon tag or a part of a user device, is able to interact with a gateway and/or a server. The systems and methods are used for enhancing and optimizing user experience in terms of, for example, obtaining location information of the beacon/user devices, providing location-based services, notifying users of event activities, simplifying distribution and viewing of promotional or services data, and facilitating the interactions and communication between users in different roles (such as visitors/attendees, patrons, sponsors, exhibitors, organizers, event service providers, property management users, and business users) in a venue for an event; facilitating the collection and processing of business or user information and follow-up communications after the event; and managing the data regarding locations, maps, events, users, leads, security, configurations, devices, user applications, and promotion data.
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