Invention Grant
- Patent Title: Reachability analytics for communications
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Application No.: US15090053Application Date: 2016-04-04
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Publication No.: US10462238B1Publication Date: 2019-10-29
- Inventor: Venkatraman Naganathan , Prabjeet Singh
- Applicant: SHORETEL, INC.
- Applicant Address: US DE
- Assignee: Mitel Networks, Inc.
- Current Assignee: Mitel Networks, Inc.
- Current Assignee Address: US DE
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/08 ; H04L12/58
Abstract:
A reachability engine can determine a reachability for a specified party in response to a request for reachability. The reachability can characterize a probability that the specified party will answer a request for communication using a specified mode of communication at a given time. The reachability can be based on status data that characterizes an aggregate of at least two of direct status data, indirect status data and historical status data for the specified party.
Information query
