Described herein is a platform and method for enabling electronic devices to initiate device-related services automatically (e.g., without user interaction), which may be services related to a primary function of the electronic device. In some embodiments, this may involve receiving a number of details from the electronic device (which may include performance metrics), identifying one or more third-party entities capable of providing a service, identifying a format or structure (e.g., a template) associated with the one or more third-party entities, populating the identified format with the details from the electronic device, and obtaining the service from one of the third-party entities.