Endpoint location determination for call routing decisions
Abstract:
A Voice over Internet Protocol (VoIP) server is configured to provide VoIP services to a plurality of VoIP-capable endpoint devices. At the VoIP server, a telephone call is received that involves a particular endpoint device of the plurality of VoIP-capable endpoint devices. A determination is made regarding the presence of a selectable routing option that is based upon a geographic location of the particular endpoint device. Geographic location information of the particular endpoint device is retrieved from a database. A confidence level for the geographic location information of the particular endpoint device is determined to be above a threshold level. A route for the telephone call is selected and used to complete the telephone call.
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