Invention Grant
- Patent Title: Responding to an indirect utterance by a conversational system
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Application No.: US15886037Application Date: 2018-02-01
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Publication No.: US10534862B2Publication Date: 2020-01-14
- Inventor: Mustafa Canim , Robert G Farrell , Achille B Fokoue-Nkoutche , John A Gunnels , Ryan A Musa , Vijay A Saraswat
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Jeffrey S LaBaw; Feb R Cabrasawan
- Main IPC: G06F17/27
- IPC: G06F17/27 ; G10L15/00

Abstract:
A method, apparatus and computer program product for responding to an indirect utterance in a dialog between a user and a conversational system is described. An indirect utterance is received. A parse structure of the indirect utterance is generated. The indirect utterance is an utterance which does not match a user goal expressed as elements of a knowledge graph. The parse structure is connected through the knowledge graph to a user goal to issue a request which is not stated in the indirect utterance. A system response is performed, where the system response is a dialog system response based on a combination of the parse structure and the connected user goal.
Public/Granted literature
- US20190236140A1 RESPONDING TO AN INDIRECT UTTERANCE BY A CONVERSATIONAL SYSTEM Public/Granted day:2019-08-01
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