Matching a resource with a user for a predicted user need
Abstract:
A conversation assistance resource system is provided to connected a user to a resource based on a predicted user need. The conversation assistance resource system monitors user signals relative to a user profile associated with the user. The user profile is based on previously received user signals and includes user preferences, interests, etc. A user need is predicted based on a received user signal. A resource is identified based on the predicted user need and the user profile relative to the resource profile. A communication channel is established between the user and the resource responsive to confirmation by the parties such that the user may query the resource to resolve the predicted user need.
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