Invention Grant
- Patent Title: Selective enforcement of privacy and confidentiality for optimization of voice applications
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Application No.: US15685002Application Date: 2017-08-24
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Publication No.: US10540521B2Publication Date: 2020-01-21
- Inventor: Nathalie Baracaldo Angel , Heiko H. Ludwig , Robert J. Moore , Guangjie Ren
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Aaron N. Pontikos
- Main IPC: G06F21/62
- IPC: G06F21/62 ; G10L15/26 ; G06Q50/24 ; G10L15/08 ; G10L21/0364 ; H04K1/04 ; H04K1/06 ; G10L21/0208 ; G16H10/60 ; G06F21/60 ; G10L15/06 ; H04W12/02

Abstract:
A computer-implemented method includes identifying a plurality of protected pieces from a conversation. The computer-implemented method further includes generating one or more confidence scores for each protected piece, wherein a confidence score is a degree of associativity between a protected piece and a type of sensitive information. The computer-implemented method further includes determining that the protected piece is associated with the type of sensitive information. The computer-implemented method further includes determining a type of protection action for each protected piece in the plurality of protected pieces. The computer-implemented method further includes performing the type of protection action for each protected piece in the plurality of protected pieces to form a modified conversation that is devoid of the sensitive information. A corresponding computer system and computer program product are also disclosed.
Public/Granted literature
- US20190066686A1 SELECTIVE ENFORCEMENT OF PRIVACY AND CONFIDENTIALITY FOR OPTIMIZATION OF VOICE APPLICATIONS Public/Granted day:2019-02-28
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