Invention Grant
- Patent Title: System and method of communication analysis
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Application No.: US16425601Application Date: 2019-05-29
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Publication No.: US10558318B2Publication Date: 2020-02-11
- Inventor: Tomas Gorny
- Applicant: Nextiva, Inc.
- Applicant Address: US AZ Scottsdale
- Assignee: Nextiva, Inc.
- Current Assignee: Nextiva, Inc.
- Current Assignee Address: US AZ Scottsdale
- Agency: Spencer Fane LLP
- Agent Steven J. Laureanti
- Main IPC: H04M3/51
- IPC: H04M3/51 ; H04W24/10 ; H04L12/26 ; H04W24/08 ; G06F3/0481 ; G06F17/24 ; G06F3/0484 ; H04L12/24 ; H04M3/42 ; G06Q30/02

Abstract:
A system and method are disclosed for a communication analytics system comprising a communication device and a system analyzer and the system analyzer is configured to continuously monitor electronic communications over the one or more communication devices and identify one or more communication activities associated with the electronic communications. The system analyzer is further configured to translate the one or more communication activities into communication data, store the communication data in a database and identify one or more correlations from the communication data.
Public/Granted literature
- US20190278433A1 System and Method of Communication Analysis Public/Granted day:2019-09-12
Information query