Invention Grant
- Patent Title: Real-time service provider progress monitoring
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Application No.: US16196827Application Date: 2018-11-20
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Publication No.: US10559211B2Publication Date: 2020-02-11
- Inventor: Ashley Quitoriano , Kevin Spieser , Parijat Mazumdar , Rei Chiang , Shicong Meng , Zhi Li
- Applicant: Uber Technologies, Inc.
- Applicant Address: US CA San Francisco
- Assignee: Uber Technologies, Inc.
- Current Assignee: Uber Technologies, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Mahamedi IP Law LLP
- Main IPC: G08G1/00
- IPC: G08G1/00 ; H04W4/029

Abstract:
A network computer system provides a service instruction to a computing device. The service instruction can include offers, such as a service request to pick up and transport a user, and recommendations, such as a movement recommendation encouraging the service provider to relocate to another geographic area. The network computer system remotely monitors the computing device to receive a current position of the computing device as the service provider travels within a geographic area. The network computer system remotely monitors the computing device to receive a service state of the service provider. The network computer system periodically determines whether the service provider is making progress towards a target of the service instruction based on the current position of the computing device and a set of progress conditions, including determining whether the service provider satisfied the set of progress conditions in response to a change in the service state.
Public/Granted literature
- US20190164432A1 REAL-TIME SERVICE PROVIDER PROGRESS MONITORING Public/Granted day:2019-05-30
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