Invention Grant
- Patent Title: Methods and systems for query resolution through graphical user interfaces
-
Application No.: US16239204Application Date: 2019-01-03
-
Publication No.: US10565186B2Publication Date: 2020-02-18
- Inventor: Veena Yelamanchili , Sriram Srinivasan , Janagaraj Ragupathy , Dinesh Vajala , Brittany Courtney
- Applicant: CAPITAL ONE SERVICES, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F17/00 ; G06F16/23 ; G06F16/951 ; G06F16/93 ; G06F3/0482

Abstract:
Methods and systems for query resolution through graphical user interfaces are disclosed. In one aspect, a system is disclosed that includes a processor and data storage including instructions that, when executed by the processor, cause the system to perform operations. The operations include receiving a query requesting resolution of inconsistent data; based on the query, creating an instance in a queue, where the instance identifies a priority and a task for the query; based on the priority, selecting the query from the queue and initiating resolution of the inconsistent data by generating a graphical user interface to accomplish the task; while accomplishing the task, generating each of (i) a documentation documenting the inconsistent data and the task and (ii) a resolution resolving the inconsistent data; storing the documentation; and publishing the resolution.
Public/Granted literature
- US20190138516A1 Methods and Systems for Query Resolution Through Graphical User Interfaces Public/Granted day:2019-05-09
Information query