Invention Grant
- Patent Title: Segments of contacts
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Application No.: US15111324Application Date: 2014-01-31
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Publication No.: US10565603B2Publication Date: 2020-02-18
- Inventor: Roger Khemraj Brooks , Choudur Lakshminarayan , Erin M. Burgoon
- Applicant: Open Text Corporation
- Applicant Address: CA Waterloo
- Assignee: Open Text Corporation
- Current Assignee: Open Text Corporation
- Current Assignee Address: CA Waterloo
- Agency: Sprinkle IP Law Group
- International Application: PCT/US2014/014075 WO 20140131
- International Announcement: WO2015/116150 WO 20150806
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q10/06

Abstract:
A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
Public/Granted literature
- US20160350774A1 SEGMENTS OF CONTACTS Public/Granted day:2016-12-01
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