Invention Grant
- Patent Title: Techniques for messaging bot controls based on machine-learning user intent detection
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Application No.: US15371159Application Date: 2016-12-06
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Publication No.: US10567312B2Publication Date: 2020-02-18
- Inventor: Jeremy Harrison Goldberg , Sarah Hum , Mikhail Larionov , Chih Shao Lee , Lei Guang , Zhisheng Huang , Henri Romeo Liriani
- Applicant: Facebook, Inc.
- Applicant Address: US CA Menlo Park
- Assignee: FACEBOOK, INC.
- Current Assignee: FACEBOOK, INC.
- Current Assignee Address: US CA Menlo Park
- Main IPC: H04L12/58
- IPC: H04L12/58 ; H04L29/08 ; G06N20/00

Abstract:
Techniques for messaging bot controls based on machine-learning user intent detection are described. In one embodiment, an apparatus may comprise a message queue monitoring component operative to monitor a messaging interaction, the messaging interaction exchanged via a messaging system, the messaging interaction involving at least one client device; an interaction processing component operative to determine a user intent for the messaging interaction; and a bot management component operative to determine a messaging bot options configuration for the client device based on the user intent; and send the messaging bot options configuration to the client device. Other embodiments are described and claimed.
Public/Granted literature
- US20170295114A1 TECHNIQUES FOR MESSAGING BOT CONTROLS BASED ON MACHINE-LEARNING USER INTENT DETECTION Public/Granted day:2017-10-12
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