Invention Grant
- Patent Title: Path-sensitive contextual help system
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Application No.: US15349272Application Date: 2016-11-11
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Publication No.: US10579400B2Publication Date: 2020-03-03
- Inventor: Evelyn Duesterwald , John C. Thomas , Patrick A. Wagstrom
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Anthony Curro
- Main IPC: G06F9/451
- IPC: G06F9/451 ; G06F11/34

Abstract:
Embodiments include method, systems and computer program products for a path-sensitive contextual help system. In some embodiments, user actions are obtained from a user session of a user. A concrete user action trace is captured using the obtained user actions, wherein the concrete user action trace is a subset of user actions from the user session. An abstract user action trace is generated using the concrete user action trace. A help action corresponding to the abstract user action trace is identified and, in some embodiments, is presented to the user.
Public/Granted literature
- US20180136949A1 PATH-SENSITIVE CONTEXTUAL HELP SYSTEM Public/Granted day:2018-05-17
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