Invention Grant
- Patent Title: State-based remedial action generation
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Application No.: US15437700Application Date: 2017-02-21
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Publication No.: US10585788B2Publication Date: 2020-03-10
- Inventor: Kiran Nallabothula , Dylan Symington , Ning Zhuang , Srihari Busam , Himanshu Misra , Sathish Kumar Venkat Rangam , Shakeel Solkar , Kevin M. Dargie , Doru Constantin Nica , Minjun Wu , Scott A. Moody , Svetlana A. Borodina , Yuedong Yin
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: Kelly, Holt & Christenson, PLLC
- Agent Christopher J. Volkmann
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/36 ; G06F11/07 ; G06F11/22

Abstract:
A client computing system detects when a problem is encountered with an application and identified problem-specific diagnostic data that is to be collected, given the detected problem. It also identifies one or more problem-specific test or diagnostic analyzers and executes those analyzers to generate additional data. The data that is collected and the data that is generated by the analyzers is packaged and sent to a service computing system for identifying a remedial action that can be performed to address the problem. The remedial action is received and surfaced for the user.
Public/Granted literature
- US20180239694A1 STATE-BASED REMEDIAL ACTION GENERATION Public/Granted day:2018-08-23
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