Invention Grant
- Patent Title: Using customer profiling and analytics to understand customer workload complexity and characteristics by customer geography, country and culture
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Application No.: US15259124Application Date: 2016-09-08
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Publication No.: US10586242B2Publication Date: 2020-03-10
- Inventor: Thomas W. Conti , Kyle R. Moser
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent William Kinnaman
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06F11/36

Abstract:
Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer geography, country and/or culture; identifying one or more workload characteristics within a customer geography, country and/or culture; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer geographies, countries and/or cultures; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer geographies, countries and/or cultures.
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