Invention Grant
- Patent Title: Facilitation of real-time interactive feedback
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Application No.: US15175243Application Date: 2016-06-07
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Publication No.: US10586257B2Publication Date: 2020-03-10
- Inventor: Brian Dominguez
- Applicant: AT&T Mobility II LLC
- Applicant Address: US GA Atlanta
- Assignee: AT&T MOBILITY II LLC
- Current Assignee: AT&T MOBILITY II LLC
- Current Assignee Address: US GA Atlanta
- Agency: Amin, Turocy & Watson, LLP
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; H04W8/00 ; H04W4/02 ; G01C21/34

Abstract:
A real-time customer survey system can be implemented by monitoring real-time and previous location data associated with a customer. The system can analyze the location data in accordance with customer preferences, customer social media profiles, and/or information that has been inferred by the system. The location data can be obtained in multiple forms including video, audio, wireless device communications, etc. The location data, in conjunction with customer preference data can be presented to the customer in the form of an avatar, an audio output, a video output, and/or haptic feedback.
Public/Granted literature
- US20170352068A1 FACILITATION OF REAL-TIME INTERACTIVE FEEDBACK Public/Granted day:2017-12-07
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