Topic based conversation retrieval
Abstract:
A topic based conversation retrieval system and method may include receiving a first conversation between a first plurality of users a second conversation between the first plurality of users or a second plurality of users, the second conversation being conducted on a second communication mode different than the first communication mode, analyzing the first conversation and the second conversation, determining one or more topics of discussion in the first conversation and the second conversation, and retrieving a portion of each of the first conversation and the second conversation, where the portion is related to a topic chosen to be retrieved.
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