Invention Grant
- Patent Title: Determining if customer characteristics by customer geography, country, culture or industry may be further applicable to a wider customer set
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Application No.: US15259120Application Date: 2016-09-08
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Publication No.: US10592911B2Publication Date: 2020-03-17
- Inventor: Thomas W. Conti , Kyle R. Moser
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent William Kinnaman
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q10/06
Abstract:
Aspects of the present invention include a method, system and computer program product. The method includes a processor determining one or more customer workload and environment features by one or more of geography, country or culture; determining one or more customer workload and environment features by industry; determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to one or more other customers; and determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to best practices.
Public/Granted literature
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