Invention Grant
- Patent Title: Service request system and method using service request device for multiple language supported room
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Application No.: US15758403Application Date: 2017-09-07
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Publication No.: US10599452B2Publication Date: 2020-03-24
- Inventor: Ji Hoon Shin
- Applicant: Mediazen, Inc.
- Applicant Address: KR Seongnam-si, Gyeonggi-do
- Assignee: MEDIAZEN, INC.
- Current Assignee: MEDIAZEN, INC.
- Current Assignee Address: KR Seongnam-si, Gyeonggi-do
- Agency: Rabin & Berdo, P.C.
- Priority: KR10-2016-0131106 20161011
- International Application: PCT/KR2017/009833 WO 20170907
- International Announcement: WO2018/070669 WO 20180419
- Main IPC: G06F17/20
- IPC: G06F17/20 ; G06F9/451 ; H04L12/18 ; G06F3/16 ; G10L15/22 ; G10L15/02 ; G06Q50/12 ; G06F11/32 ; G06F16/61 ; G06Q30/02 ; H04L12/58 ; G06F17/27 ; H04L29/08 ; H04W4/12 ; H04W4/50

Abstract:
Disclosed are a service request system and method using a service request device for a multiple language supported room, more particularly, a service request system and method using a service request device for a multiple language supported room, for allowing a user to make a request for a service selected by the user in the room in a language selected by the user. Here, an efficient operating process is provided by making a request for a service selected by a user in a room in a language selected by the user to remove a language barrier and to differentiate and call a service desired by a user according to an accurate intention, a service is immediately processed by calling a service to a corresponding employee when a service is called through a service request system, and convenience of a service is provided to allow a user to easily recognize a processing result when the service is requested.
Public/Granted literature
- US20190042285A1 SERVICE REQUEST SYSTEM AND METHOD USING SERVICE REQUEST DEVICE FOR MULTIPLE LANGUAGE SUPPORTED ROOM Public/Granted day:2019-02-07
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