A method performed by a device may include identifying a plurality of samples of textual content; performing tokenization of the plurality of samples to generate a respective plurality of tokenized samples; performing embedding of the plurality of tokenized samples to generate a sample matrix; determining groupings of attributes of the sample matrix using a convolutional neural network; determining context relationships between the groupings of attributes using a bidirectional long short term memory (LSTM) technique; selecting predicted labels for the plurality of samples using a model, wherein the model selects, for a particular sample of the plurality of samples, a predicted label of the predicted labels from a plurality of labels based on respective scores of the particular sample with regard to the plurality of labels and based on a nonparametric paired comparison of the respective scores; and providing information identifying the predicted labels.