An apparatus includes a scanner and a resolution engine. The scanner detects first and second software exceptions. The scanner also determines that the first software exception occurred previously in a plurality of desktops and that the second software exception did not occur previously in the plurality of desktops. The resolution engine determines a first solution and a second solution for resolving the first software exception and that the first solution has a higher ranking than the second solution. The resolution engine also generates a software patch that implements the first solution and deploys the software patch. The resolution engine further determines a series of steps implemented to resolve the second software exception and records the series of steps to prepare a second software patch if the second software exception occurs again in the plurality of desktops.