- Patent Title: System, method, and computer program product for call tracking using caller identification in cross-channel marketing automation management support with intelligent privacy protection
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Application No.: US15464867Application Date: 2017-03-21
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Publication No.: US10609212B2Publication Date: 2020-03-31
- Inventor: Irvin M. Shapiro , Shannon M. Price
- Applicant: DIALOGTECH INC.
- Applicant Address: US IL
- Assignee: DIALOGTECH INC.
- Current Assignee: DIALOGTECH INC.
- Current Assignee Address: US IL
- Agency: Barnes & Thornburg LLP
- Main IPC: H04M3/42
- IPC: H04M3/42 ; G06Q30/02 ; H04L29/06 ; H04L29/08 ; H04L9/06 ; G06F21/62 ; H04M3/487
Abstract:
A system, methods, and computer program products for performing call tracking in a novel way wherein caller ID data is obfuscated so as to preserve a caller's privacy by protecting their telephone number.
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