An inquiry for information recommendation sent by a terminal is received; the inquiry for information recommendation may include an account identification of a target communication account; it is determined whether account information corresponding to the account identification of the target communication account includes a pre-set keyword to disable recommendation; if the account information includes the pre-set keyword to disable recommendation, a notification to disable recommendation is sent to the terminal, such that the terminal disables, while communication information is being input in a communication window corresponding to the target communication account, a pop-up of recommended information corresponding to the input communication information in the communication window, improving efficiency in information acquisition.