An information processing apparatus that can appropriately delete data of an image forming apparatus used when remote support for an image forming apparatus is performed. The information processing apparatus provides remote support to an image forming apparatus through a relay server. For the remote support, the information processing apparatus acquires data used for remote support from the image forming apparatus through the relay server. The information processing apparatus controls execution of a deletion process of data cached in the information processing apparatus within the acquired data. In a preferable embodiment of the present invention, the information processing apparatus performs a deletion process of cache data when the remote support ends or when logged into the relay server.