Invention Grant
- Patent Title: Adjusting fact-based answers to consider outcomes
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Application No.: US15050726Application Date: 2016-02-23
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Publication No.: US10664763B2Publication Date: 2020-05-26
- Inventor: Corville O. Allen , Albert A. Chung , Andrew R. Freed
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Terrile, Cannatti & Chambers, LLP
- Agent Stephen A. Terrile
- Main IPC: G06F16/332
- IPC: G06F16/332 ; G06F16/9032 ; G06F16/33 ; G06F16/23 ; G06F16/951 ; G06N20/00 ; G06N5/04 ; G10L15/18 ; G10L25/63 ; G06N5/02

Abstract:
A method, system and computer-usable medium are disclosed for adjusting fact-based answers provided by a question/answer (QA) system. A user submits a question to the QA system, where it is categorized into a question type. The QA system then processes the question to generate an answer. The QA system then generates an answer adjustment if it is determined that the question type and answer meet a predicted undesirable outcome. The answer adjustment may include a warning, a disclaimer, a recommendation, an alternative fact-based answer, a referral to an assistance service, or any combination thereof.
Public/Granted literature
- US20160171392A1 Adjusting Fact-Based Answers to Consider Outcomes Public/Granted day:2016-06-16
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