- Patent Title: Cognitive virtual central monitoring station and methods therefor
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Application No.: US16275619Application Date: 2019-02-14
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Publication No.: US10665086B1Publication Date: 2020-05-26
- Inventor: Deepak Sundar Meganathan , Balamurugan Ganesan , Shankar Prasad
- Applicant: Ademco Inc.
- Applicant Address: US MN Golden Valley
- Assignee: ADEMCO INC.
- Current Assignee: ADEMCO INC.
- Current Assignee Address: US MN Golden Valley
- Agency: Husch Blackwell LLP
- Main IPC: H04M11/04
- IPC: H04M11/04 ; G08B27/00 ; G08B25/01 ; G10L13/00 ; G06N3/02
Abstract:
Systems and methods for a cognitive virtual central monitoring station (CMS) and methods therefor are provided. Some methods can include the cognitive virtual CMS receiving historical data representing interactions between CMS human operators and first security systems, the cognitive virtual CMS analyzing the historical data to generate algorithms and rules for the cognitive virtual CMS, the cognitive virtual CMS interacting with a second security system, and the cognitive virtual CMS using the algorithms and the rules to respond to the second security system.
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