Methods, systems, and devices are provided for validating player entitlement to an award or service, such as complimentary goods or services or paid for goods or services, such as based upon game play activity and/or time since a last award or service. A validation system may include at least one wager-based gaming device. The system also has a validation module connected to the gaming device. The validation module may receive information from the gaming device or external devices. The validation module includes a visual notification output that provides a visual notification of the player's eligibility for an award or service.