Invention Grant
- Patent Title: Maintaining context for voice processes
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Application No.: US16232828Application Date: 2018-12-26
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Publication No.: US10678504B1Publication Date: 2020-06-09
- Inventor: Eric Kelly , Kevin Utter
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Pierce Atwood LLP
- Main IPC: G10L15/02
- IPC: G10L15/02 ; G10L15/26 ; G10L15/30 ; G10L15/22 ; G10L15/18 ; G06F3/16

Abstract:
A system capable of generating and storing progress data associated with third party services. A voice enabled device may receive voice commands and the system may perform natural language understanding (NLU) to interpret the voice commands, determine a corresponding process and send instructions to a third party server associated with the process. In order to resume the process after the process is interrupted, the system may save and/or cause the third party server to save progress data and/or a checkpoint corresponding to a status of the process at the time that the process is interrupted. The system may use the progress data to resume the process at a later point based on the status. In addition, the system may track processes associated with saved progress data/checkpoints and may interpret incoming voice commands based on the tracked processes.
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