Invention Grant
- Patent Title: System for examining service certifications with multi-sides based on customer experiences
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Application No.: US15928981Application Date: 2018-03-22
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Publication No.: US10679225B2Publication Date: 2020-06-09
- Inventor: Fei Sheng , Binyou Fu , Xijun Li
- Applicant: CHINA CERTIFICATION & ACCREDITATION ASSOCIATION
- Applicant Address: CN Beijing
- Assignee: CHINA CERTIFICATION & ACCREDITATION ASSOCIATION
- Current Assignee: CHINA CERTIFICATION & ACCREDITATION ASSOCIATION
- Current Assignee Address: CN Beijing
- Agency: Hodgson Russ LLP
- Priority: com.zzzhc.datahub.patent.etl.us.BibliographicData$PriorityClaim@37d2d456
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06Q30/02 ; G06F21/62 ; G06K7/14 ; G06K7/10

Abstract:
A system for examining service certifications with multi-sides based on customer experiences is provided, including: a database, an analysis processor, a certification system, an accreditation system, a registration system for a certification officer to register, an internal system of a service firm and a mobile terminal. A first time certification is performed on services from the service firm by the certification system to obtain a service certification credential. A first QR code is identified to obtain an organization name of the certification organization, basic information of the service certification credential, accreditation information of the accreditation system, registration information of the certification officer registered in the registration system and authorization information, authorized by the Certification and Accreditation Administration, for carrying out service certification businesses of the certification organization. After a second QR code is identified, the mobile terminal is linked to a customer experience collecting interface via the database.
Public/Granted literature
- US20180285898A1 SYSTEM FOR EXAMINING SERVICE CERTIFICATIONS WITH MULTI-SIDES BASED ON CUSTOMER EXPERIENCES Public/Granted day:2018-10-04
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