Cross-device message touchpoint attribution
Abstract:
Fragmented user engagement stacks are generated from users that use multiple devices to view messages. The fragmented user engagement stacks include a universal unique identifier (UUID). A computer platform stores cross-device mapping information, derived from a shared characteristic between two or more devices, that associates the UUIDs of multiple devices to a single user. The computer platform processes the cross-device mapping data to identify the UUIDs from different devices associated with a single user and to join touchpoint encounters from the single user to generate at least one cross-device user engagement stack. The computer platform uses the cross-device user engagement stack and the response data to determine attribution as a measure of influence attributed to touchpoint encounters from a single user.
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