A standalone and virtual proactive services (vPAS) implementation is described. The vPAS is entirely self-contained, encrypted, and can be hosted within the customer's network. Furthermore, data collected by the vPAS can be analyzed without the data leaving the customer's firewall, thereby providing additional assurance to the network operator's data security and privacy. Moreover, the solution is developed based on an architecture that enables the platform to run in a variety of computing environments, including cloud-based environments. The vPAS system addresses data security and privacy concerns, enables different budgeting options, enables in-line predictive analysis, provides flexible delivery options, and increases the performance of preemptive services.