- Patent Title: Generating recommended responses based on historical message data
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Application No.: US15884772Application Date: 2018-01-31
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Publication No.: US10680978B2Publication Date: 2020-06-09
- Inventor: Adam Leon , Nandeesh Channabasappa Rajashekar , Nimesh Chakravarthi , Jeffrey William Pasternack , Birjodh Tiwana , Arpit Dhariwal , Bing Zhao
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: Schwegman Lundberg & Woessner, P.A.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/58 ; G06F3/0484 ; G06Q50/00 ; G06F3/0488

Abstract:
Disclosed are systems, methods, and non-transitory computer-readable media for generating recommended responses based on historical data. A messaging system receives a message as part of a communication session between a first client device and a second client device. The message originated from the first client device. The messaging system determines, using the message as input in a statistical model, a set of candidate responses for replying to the message. The statistical model was generated based on historical message data transmitted as part of previous communication sessions between a plurality of client devices. The set of candidate responses is a subset of a set of available candidate responses. The messaging system determines, based on a set of candidate selection rules, a subset of the candidate responses yielding a set of recommended responses to the message, and causes the set of recommended responses to be presented on the second client device.
Public/Granted literature
- US20190124019A1 GENERATING RECOMMENDED RESPONSES BASED ON HISTORICAL MESSAGE DATA Public/Granted day:2019-04-25
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