A method includes receiving, from a log of client device requests, a plurality of uniform resource locators (URLs) associated with delivery of a media stream to a client device by a network operator from a third party service provider different than the network operator. The method includes determining quality of experience (QoE) metric information from URL pairs of the plurality of URLs. Each URL pair includes a first URL that corresponds to a segment of the media stream requested by the client device and a second URL that corresponds to a next segment of the media stream requested by the client device after the client device requests the segment. The method also includes determining first QoE information for the delivery of the media stream to the client device by network devices of the network operator based on the QoE metric information.