Disclosed are systems and methods for updating a system device in a cloud-based system for monitoring and controlling physical environments. A system comprises a computing cloud with a project service module for responding to requests to access project data, an update module for providing access to data associated with a project hierarchy, and an images repository module for providing data identifying the location of update data. The system also comprises a building server communicatively coupled with the computing cloud, a gateway communicatively coupled with the building server and associated with the system device in need of an update.