Invention Grant
- Patent Title: Request processing system
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Application No.: US15373312Application Date: 2016-12-08
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Publication No.: US10685047B1Publication Date: 2020-06-16
- Inventor: Pratyus Patnaik , Marissa Mary Montgomery , Jay Srinivasan , Suchit Agarwal , Rajhans Samdani , David Colby Kaneda , Nathaniel Ackerman Rook
- Applicant: TOWNSEND STREET LABS, INC.
- Applicant Address: US CA San Francisco
- Assignee: TOWNSEND STREET LABS, INC.
- Current Assignee: TOWNSEND STREET LABS, INC.
- Current Assignee Address: US CA San Francisco
- Agency: Lindauer Law, PLLC
- Main IPC: G06F16/332
- IPC: G06F16/332 ; G06F16/33 ; G06F21/60 ; G06F21/62

Abstract:
A system for processing queries from a user device may first generate an augmented query by determining weight values and synonyms for at least a portion of the parameters in the query, and adding or removing one or more query parameters. Correspondence between the augmented query and an existing set of data entries may be used to determine a subset of data entries that may be responsive to the query. Correspondence may then be determined between the augmented query and previous queries that were addressed by the subset of data entries, to determine a particular previous query having the greatest correspondence with the augmented query. The data entry associated with the particular previous query may be used to generate a response to the query received from the user device.
Information query