Embodiments of the disclosure provide for controlling functions of a Multi-Function Printer (MFP) by receiving a text or voice message expressed in natural language and received by the one or more servers from a mobile device of the user of the MFP, extracting text data or audio data of the received text or voice message, forwarding the extracted text data or audio data of the received text or voice message to the one or more servers, receiving, from the one or more servers, one or more entities or intents related to the text or voice message based on processing of the text data or audio data by the one or more servers, processing the entities or intents to determine one or more functions related to the text or voice message from the mobile device of the user of the MFP, and performing the determined one or more functions.