Invention Grant
- Patent Title: Intelligent attention management for unified messaging
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Application No.: US13485387Application Date: 2012-05-31
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Publication No.: US10692045B2Publication Date: 2020-06-23
- Inventor: Hongxia Jin
- Applicant: Hongxia Jin
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Lieberman & Brandsdorfer, LLC
- Main IPC: G06F15/16
- IPC: G06F15/16 ; G06Q10/10 ; H04L12/58

Abstract:
Embodiments of the invention relate to a method, system, and computer program product to group and prioritize communications. Attention reports are automatically generated with representative communications displayed to a user for processing. As new communications are received, they are adaptively incorporated into the groupings and prioritization, together with previously received and processed communications.
Public/Granted literature
- US20130325923A1 Intelligent Attention Management for Unified Messaging Public/Granted day:2013-12-05
Information query