Invention Grant
- Patent Title: Method and system for displaying vehicle service information based on ordered group of information set identifiers
-
Application No.: US15427958Application Date: 2017-02-08
-
Publication No.: US10692051B2Publication Date: 2020-06-23
- Inventor: Patrick S. Merg , Jacob G. Foreman , Todd Mercer , Joshua C. Covington , Kahlil H. Cacabelos , Thomas Southward , Roy S. Brozovich
- Applicant: Snap-on Incorporated
- Applicant Address: US WI Kenosha
- Assignee: Snap-on Incorporated
- Current Assignee: Snap-on Incorporated
- Current Assignee Address: US WI Kenosha
- Agency: McDonnell Boehnen Hulbert & Berghoff LLP
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06F16/332 ; G06F7/08 ; G07C5/08 ; G06F16/28 ; G07C5/00

Abstract:
Methods and systems for displaying information sets in determined orders are described. The information sets comprise vehicle service information. An order of information set identifiers associated with the information sets is based on vehicle identifying information of a subset of vehicles, and an additional search term comprising a symptom identifier and/or a vehicle component identifier of a component located on the vehicles. The information set identifiers of the group can be arranged according to a hierarchy of information set identifiers. The information sets are output to a vehicle service tool (VST) that displays the information sets. The VST can provide feedback data indicative of whether any aspect of an information set was selected while displayed. A server can aggregate feedback data received from multiple instances of displaying the information sets and determine a modified order for at least some of the information set identifiers of the previously determined group.
Public/Granted literature
Information query