Invention Grant
- Patent Title: Communication data analysis and processing system and method
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Application No.: US14264081Application Date: 2014-04-29
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Publication No.: US10706377B2Publication Date: 2020-07-07
- Inventor: William V. Harris
- Applicant: JPMorgan Chase Bank, N.A.
- Applicant Address: US NY New York
- Assignee: JPMORGAN CHASE BANK, N.A.
- Current Assignee: JPMORGAN CHASE BANK, N.A.
- Current Assignee Address: US NY New York
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
Systems and methods are provided for assessing risks and efficiencies based on enterprise communications information. A method for assessing risks and efficiencies based on enterprise communications information may include: collecting information from digital data tools over at least one computer network into a storage database in a computer memory; executing instructions on a computer processor to synthesize the employee communications data into structured data; mining the structured data to generate exploratory data; performing analytics on the structured data to generate confirmatory data; disambiguating the confirmatory data and exploratory data; determining a business impact based on the exploratory and confirmatory data; and implementing a business process based on a quantification of said business impact.
Public/Granted literature
- US20140324517A1 Communication Data Analysis and Processing System and Method Public/Granted day:2014-10-30
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