Invention Grant
- Patent Title: Transferring computer aided dispatch incident data between public safety answering point stations
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Application No.: US16557345Application Date: 2019-08-30
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Publication No.: US10708412B1Publication Date: 2020-07-07
- Inventor: Michael Killpack
- Applicant: MOTOROLA SOLUTIONS, INC.
- Applicant Address: US IL Chicago
- Assignee: MOTOROLA SOLUTIONS, INC.
- Current Assignee: MOTOROLA SOLUTIONS, INC.
- Current Assignee Address: US IL Chicago
- Agency: Michael Best & Friedrich LLP
- Main IPC: H04M11/04
- IPC: H04M11/04 ; H04M1/725 ; H04M3/51 ; H04W4/90 ; H04L1/16 ; H04W76/50 ; G06F30/18

Abstract:
Systems, methods, and non-transitory computer-readable mediums for transferring computer aided dispatch (CAD) incident data between public safety answering point (PSAP) station computing devices as a result of a detected successful call transfer at an emergency call handling (ECH) server. In one example, a first PSAP station computing device is configured to receive a call from the ECH server, CAD incident data associated with the call, and a request to transfer the call. The first PSAP station computing device is also configured to send a request to the ECH server to transfer the call. The first PSAP station computing device is also configured to receive an acknowledgement from the ECH server of a successful call transfer. The first PSAP station computing device is also configured to send a request to a message queue to provide the CAD incident data to the PSAP station computing device that received the transferred call.
Information query