Invention Grant
- Patent Title: System and method for call management in single window communication endpoints
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Application No.: US14872813Application Date: 2015-10-01
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Publication No.: US10712927B2Publication Date: 2020-07-14
- Inventor: Marcel Naegelkraemer , Justin Baltazor , Christian Ellens , Tim Rahrer
- Applicant: Avaya Inc.
- Applicant Address: US CA Santa Clara
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Sheridan Ross P.C.
- Main IPC: G06F3/0486
- IPC: G06F3/0486 ; H04M1/725 ; H04M3/56 ; G06F3/16 ; H04M3/428

Abstract:
When a communication session is established, display information is sent to a first window of a communication application. The first window of the communication application displays current status information for the live communication session. For example, the first window may include a mute status (e.g., that the call is currently muted by the user) and call time. When the display of the communication application is switched to a second window that covers the first window, display information for a call dart is sent that displays current status information for the first live communication session over a portion of the second window. For example, the call dart may be a small thumbnail or banner that allows the user to view the current status of the live communication session, such as the mute status of the live communication session and the current duration of the live communication session.
Public/Granted literature
- US20160364127A1 SYSTEM AND METHOD FOR CALL MANAGEMENT IN SINGLE WINDOW COMMUNICATION ENDPOINTS Public/Granted day:2016-12-15
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