Invention Grant
- Patent Title: Method and system for automatic reporting of analytics and distribution of advice using a conversational interface
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Application No.: US15614776Application Date: 2017-06-06
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Publication No.: US10719539B2Publication Date: 2020-07-21
- Inventor: Andrew J. Smith , Saravana Perumal Shanmugam , Adam Kenneth Hosp , Ted P. Sanders, Jr. , Michael K. Forbis , Sarala Buradagunta
- Applicant: Mastercard International Incorporated
- Applicant Address: US NY Purchase
- Assignee: MASTERCARD INTERNATIONAL INCORPORATED
- Current Assignee: MASTERCARD INTERNATIONAL INCORPORATED
- Current Assignee Address: US NY Purchase
- Agency: Buchanan Ingersoll & Rooney PC
- Main IPC: G06F16/332
- IPC: G06F16/332 ; G06Q10/06 ; G06F16/435 ; G06Q30/00

Abstract:
A method and system are described that provide responses to natural language queries regarding the performance of a business. The method and system process data from multiple data sources including information generated by the business and analyze the data to provide actionable suggestions, analytics and advice as to how to determine how to improve the performance of the business. The actionable suggestions, analytics and advice may be automatically compiled into a report and generated without user action. The use of natural language queries and responses allows for a merchant without a business intelligence background obtain these insights easily.
Public/Granted literature
Information query