Invention Grant
- Patent Title: Balanced conformity in chat conversations
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Application No.: US16103082Application Date: 2018-08-14
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Publication No.: US10721086B2Publication Date: 2020-07-21
- Inventor: Trudy L. Hewitt , Jeremy R. Fox , John Kennedy , Liam S. Harpur
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESSS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESSS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Roberts Calderon Safran & Cole, P.C.
- Agent Michael P. O'Keefe; Andrew D. Wright
- Main IPC: H04L12/18
- IPC: H04L12/18 ; H04L12/58 ; G06F40/30

Abstract:
Methods and systems for balanced conformity in chat conversations are disclosed. A method includes: collecting, by a computing device, data from an ongoing group chat; determining, by the computing device, a baseline tone for a plurality of participants in the ongoing group chat using the collected data; determining, by the computing device, a current tone for the plurality of participants in the ongoing group chat using the collected data; determining, by the computing device, a conformity risk score using the baseline tone and the current tone for the plurality of participants in the ongoing group chat; and in response to determining that the conformity risk score exceeds a first predetermined threshold, the computing device automatically inviting an additional participant to join the ongoing group chat.
Public/Granted literature
- US20200059375A1 BALANCED CONFORMITY IN CHAT CONVERSATIONS Public/Granted day:2020-02-20
Information query