Invention Grant
- Patent Title: Using an integration service to facilitate interactions between software systems
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Application No.: US15154638Application Date: 2016-05-13
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Publication No.: US10721331B2Publication Date: 2020-07-21
- Inventor: Michael Erik Smedberg , Ashwin Hegde , Louis J. Chan , Jared W. Shay , Henry Hsu
- Applicant: Zendesk, Inc.
- Applicant Address: US CA San Francisco
- Assignee: Zendesk, Inc.
- Current Assignee: Zendesk, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Park, Vaughan, Fleming & Dowler LLP
- Main IPC: H04L29/08
- IPC: H04L29/08

Abstract:
The disclosed embodiments provide a system that uses an integration service to facilitate access to an origin service. During operation, the integration service receives a request service from a software platform, wherein the request is made through an integration service application programming interface (API) provided by the integration service. In response to the request, the integration service makes a corresponding request to the origin service, wherein the corresponding request is made through an origin service API provided by the origin service, and wherein making the corresponding request involves translating data received through the integration service API into a format suitable for the origin service API.
Public/Granted literature
- US20170331923A1 USING AN INTEGRATION SERVICE TO FACILITATE INTERACTIONS BETWEEN SOFTWARE SYSTEMS Public/Granted day:2017-11-16
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