An information processing apparatus determines human task counts each representing a number of human tasks in individual workflows. Each workflow defines a procedure of tasks to be performed on a device under management, where the tasks include human tasks to be performed by humans and automated tasks to be executed automatically with remote control via a network. The information processing apparatus then determines priorities of the workflows, based on the human task counts determined therefor, for prioritized use of a connection that is established to communicate with the device under management in order to perform automated tasks thereon.