Invention Grant
- Patent Title: System and method for a kiosk in the mobile OS
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Application No.: US15356801Application Date: 2016-11-21
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Publication No.: US10733646B2Publication Date: 2020-08-04
- Inventor: Lawrence Douglas , Thomas S. Poole , Hannes Jouhikainen
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: CAPITAL ONE SERVICES, LLC
- Current Assignee: CAPITAL ONE SERVICES, LLC
- Current Assignee Address: US VA McLean
- Agency: Troutman Sanders LLP
- Agent Christopher J. Forstner; John A. Morrissett
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06

Abstract:
A system and method include a kiosk processor, a device kiosk on a customer mobile device, which displays via a user interface, content and options for the customer from a third party customer service system, a customer interaction channel that receives, via an associated customer interaction network, a request to access the third party customer service system, via the device kiosk on a customer mobile device, an authentication module associated with the kiosk processor that receives customer data and customer input associated with an authentication request via a network to authenticate the customer, identifies a customer mobile device based on device identifiers, and evaluates risk factors associated with the customer mobile device, and a communication interface associated with the kiosk processor, that transmits, via a push notification gateway, a push notification to the device kiosk on the customer mobile device that establishes, via the network, a secure connection between the customer mobile device and the third party customer service system.
Public/Granted literature
- US20170148074A1 SYSTEM AND METHOD FOR A KIOSK IN THE MOBILE OS Public/Granted day:2017-05-25
Information query