Invention Grant
- Patent Title: Cross-platform messaging system
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Application No.: US16254485Application Date: 2019-01-22
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Publication No.: US10735357B1Publication Date: 2020-08-04
- Inventor: Charles Chandy Philip , Jaya Prakash Pulavarti , Priya Birendra Yadav
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agent Michael A. Springs
- Main IPC: G06Q30/06
- IPC: G06Q30/06 ; H04L12/58 ; G06F40/166 ; G06F40/205

Abstract:
An apparatus includes a memory and a hardware processor. The hardware processor receives a first message from a first chat application and parses the first message to determine a plurality of words in the first message. The processor determines an intent of the first user and communicates a second message to the first chat application indicating the intent. The processor receives a third message confirming the intent and determines an action and an object. The processor determines a processing application and communicates a fourth message that includes the action and the object to the processing application. The processor receives a fifth message that indicates the results of performing the action on the object and communicates the fifth message to the first chat application. The processor receives a sixth message from a second, different chat application and communicates the sixth message to the first chat application.
Public/Granted literature
- US20200236072A1 Cross-Platform Messaging System Public/Granted day:2020-07-23
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