Invention Grant
- Patent Title: System maintenance using unified cognitive root cause analysis for multiple domains
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Application No.: US15939414Application Date: 2018-03-29
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Publication No.: US10740168B2Publication Date: 2020-08-11
- Inventor: Ramshanker Kowta , Ruchi Mahindru , Awadesh Tiwari
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Yee & Associates, P.C.
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/07 ; G06F11/34 ; H04L12/24 ; G06N3/02 ; G05B17/02

Abstract:
A computer-implemented method, system, and non-transitory computer program product for maintaining a system. A domain of the system is identified. Problem information identifying a problem in the system is captured. Key performance indicators are obtained from a historical model database for the identified domain. An unsupervised model is applied to the key performance indicators to identify historical solutions to historical problems that are similar to the problem in the system. A linear complexity model is used to identify potential solutions for the problem as an historical solution for each historical problem that has the lowest combination of time-cost complexity, resource-cost complexity, and recurrence frequency for the historical problem. A real-time objective function is used to select a solution to the problem from the potential solutions. A maintenance operation to be performed on the system to implement the solution and fix the problem is identified.
Public/Granted literature
- US20190303228A1 SYSTEM MAINTENANCE USING UNIFIED COGNITIVE ROOT CAUSE ANALYSIS FOR MULTIPLE DOMAINS Public/Granted day:2019-10-03
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