Invention Grant
- Patent Title: Dialog mechanism responsive to query context
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Application No.: US15427109Application Date: 2017-02-08
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Publication No.: US10740373B2Publication Date: 2020-08-11
- Inventor: Faheem Altaf , Lisa Seacat DeLuca , Raghuram Srinivas , Rajendra G. Ugrani
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Daugherty & Del Zoppo Co., LP
- Agent Patrick J. Daugherty
- Main IPC: G06F16/33
- IPC: G06F16/33 ; G06F16/35 ; G06F16/9032 ; G06F40/20

Abstract:
Aspects automatically invoke automated dialog chat bots in response to determining that query text content meets a threshold relevance. A computer processor analyzes different words within text content of a user query input to identify via natural language processing query topics defined by combinations of the words. The processor drives a display device to present an automated dialog chat bot to the user that presents a chat bot series of dialog questions in response to determining that a query topic identified from analyzing the text content meets a threshold relevancy; or searches a database for results that satisfy keywords or query topics of the query content in response to failing to identify a query topic for the query text content, or to determining that an identified query topic does not meet the threshold relevancy.
Public/Granted literature
- US20180225365A1 DIALOG MECHANISM RESPONSIVE TO QUERY CONTEXT Public/Granted day:2018-08-09
Information query